Delivery within 4-7 days*

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SHIPPING, DELIVERY & RETURN POLICY

SHIPPING

Teakwood Leathers Offer Shipping and delivery in next 4-7 business days after placing order.

CASH ON DELIVERY

We provide the cash on delivery service, where our courier partners have the provisions to allow such a form of collection. Please ensure your delivery address is correct when you check out on your purchase, based on which you may or may not get a COD option.

Please keep in mind the points stated below-

• Currently, we do not deliver in ASSAM, BIHAR, UTTARAKHAND, MADHYA PRADESH, UTTAR PRADESH and RAJASTHAN.

• Cash-on-Delivery order is processed upon verification by our operation team either via email or phone call.

• Shipping pin code provided should be in the serviceable area of the above mentioned logistic service.

• Do not accept to open the product to see and check or to return at the time of delivery.

• No credit card/debit card/cheque/demand draft is accepted in COD delivery, only Cash is accepted.

TRACKING YOUR ORDER

We will keep you updated on the status of your order from the date of order till dispatch through our Order Tracking Id. On dispatch of your order, you will receive your shipment details & tracking number by e-mail. You may simply check the status by visiting the courier partner’s website.

If you do not receive our delivery confirmation e-mail or face any issue in tracking your order, please contact us via email or through phone.

EXCHANGE POLICY

In case of Exchange or Replacement of product, kindly apply from your teakwood account for exchange due to reasons or let us know by call on 9818328887 or Email us at care@teakwoodleathers.com.

 

PRODUCT PICKUP

The pick-up from your Place will be made in the next 5 Business days after placing the exchange request.

RETURNS

If you are not satisfied with a product that you have purchased on the Teakwood website, please return the product at your cost within 15 working days to the following address

Teakwood Leathers

SF-14,2nd Floor,
MGF METROPOLITAN MALL
M.G.Road,
GURGAON (HARYANA STATE)

• Please ensure that the product is returned with its original packing, box (if any),bill, and any other material that came along with the product.

• Please ensure you ship the products within 15 days of purchase.

• The returned product must be in unused condition as we cannot issue refunds for products that show signs of use. If these steps are taken, the original purchase amount will be credited to your account.

REFUNDS

Your full refund will be processed within 7-10 working days of us receiving the product.

In case your product fails to reach us within the time or there is some other issue, we will advise and provide you whatever best assistance our customer care is capable of.